NearMe policy
100% Happiness Guarantee
Last updated: August 2, 2026
Tell us within 24 hours
If an eligible area included in your booked checklist was missed, contact NearMe within 24 hours of the completed appointment.
We will make it right
NearMe will review the concern and, when it falls within the booked service scope, arrange a complimentary return visit to correct the missed area.
Service scope
The guarantee applies to tasks included in the service and extras selected for the appointment. Conditions that are unsafe, inaccessible, permanently stained or outside the booked scope are not covered.